I always tell myself: COMMUNICATION well to people. With bad communication, you will hurt others heart.
Yes, ur intention is good. I know. But how you speak out the word is wrong. It really hurt when listening to the rude word. So from now on, lets learn how to speak well. Soft word, kata2 yang mententeramkan jiwa. Like how Rasulullah speak. Kata2 lembut Baginda sampai mampu menawan hati berjuta2 ummah.